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The Director
Marc William
Schaffer.
Director, Oregon Design Library · Engineering education, learning design, technology adoption, and community programs.
Leadership profile
Connect the idea.
Equip the people.
Deliver the learning.
More than 25 years across public agencies, technology, healthcare, higher education, creative media, and community learning.
Marc combines engineering training with accessible digital learning, instructional design, user experience, organizational change, and practical program development.
Today he leads ODL’s curriculum, education and conservation connections, funding development, and locally directed learning strategy across Oregon and Washington.
Connect with the DirectorUsers across 11 countries.
Web-based training and change support developed during the PwC contract.
Users in a global rollout.
Communications and training logistics for Nike’s ServiceNow adoption, informed by feedback from more than 100 team members.
Current leadership
Building ODL.
Program design
Developed a four-session land and water stewardship pilot for 6–8 learners and a mobile maker-learning approach connecting practical skills with community needs.
Education + conservation
Developed Oregon and Washington conservation-learning connections, Lakeview civic and education coordination, and CTUIR education dialogue.
A wider learning alliance
Connected ODL’s local work with the Brazil alliance involving Beatriz Alencar, a University of Oklahoma academic pathway, and a proposed technology advisory workstream.
Delivery + organization
Prepared and routed pilot funding requests, developed host materials and communications, and coordinated ODL’s legal and tax foundation work.
Professional experience
Learning at scale.
Meta
2026 / Learning Experience Designer | Contract
Learning-experience design for professional and product learning.
Department of Homeland Security
2024–2025 / Senior Trainer and Transition Manager | Contract
Designed a training portal supporting the U.S. Coast Guard; reviewed Oracle and SAP Financials learning, supported SharePoint knowledge management, and delivered virtual instruction.
PwC
2022–2023 / Instructional Designer and Transition Manager | Contract
Developed training for more than 10,000 users across 11 countries. Created SAP HANA and Workday curricula, simulations, SCORM modules, and change communications.
BAE
2021–2022 / Instructional Designer | Contract
Identified training gaps, built Articulate 360 prototypes and assessments, and produced accessibility conformance reports.
Tripwire + Lam Research
2020 / Instructional Designer | Separate contracts
Produced HTML5 and scenario-based learning at Tripwire; developed needs assessments, storyboards, instructor guides, and VR and blended-learning materials at Lam Research.
TriMet
2019 / Instructional Designer | Contract
Administered learning-system content, assessments, scheduling, reports, and dashboards; supported super users and resolved system issues.
PeaceHealth
2017–2018 / Instructional Designer
Built an eLearning portal, standardized production methods, and coordinated stakeholder review and delivery.
JAE
2016 / Instructional Designer | Contract
Developed desktop and mobile learning, xAPI assessment data, safety training, LMS reporting, and role-based certifications.
Nike
2015–2016 / Organizational Change and Transition Manager | Contract
Coordinated international train-the-trainer work for a ServiceNow rollout; planned communications and logistics for more than 700 users and processed feedback from more than 100 team members.
Community origins
Practical learning.
Long roots.
Pangaea Multimedia leadership began in 1996 with City of Portland Parks and Recreation and Intel support.
Program work included design, instruction, education alliances, proposals and reports, and scope and budget management. Archived records describe a University of Delaware and Boys & Girls Club pilot in 2001–2002 and Portland replication in 2002–2003.
Additional arts, media, education, and service experience includes RACC, WHYY Education Connection, the University of Delaware Art Department, Boys & Girls Clubs, and AmeriCorps.
Earlier career
Engineering.
Education.
Creative practice.
View the career chronology
2015
National College of Natural Medicine
Instructional Designer | Contract
2014
Xerox
Instructional Designer | Contract
2013
Daimler
User Experience Lead | Contract
2013
Con-Way
Instructional Designer | Contract
2012–2013
Holiday Retirement
Instructional Designer | Contract
2011
Nike
Instructional Designer | Contract
2010
Kaiser Permanente
Instructional Designer | Contract
2009
DefenseWeb Technologies + Genentech
Instructional Designer | Separate contracts
2008
Daimler + Standard Insurance
Instructional Designer | Separate contracts
2007
Intel + State of Oregon
Instructional Designer | Separate contracts
2006
Friends of the Children + Multnomah Educational Service District
Project Manager / Instructional Designer | Separate contracts
2005
Banfield + Concordia University / Mt. Hood Community College
Instructional Designer
2003–2004
Gresham-Barlow School District / Mt. Hood Community College
Multimedia Instructor
2002–2003
City of Portland / Portland State University
Project Manager | Contract
2001–2002
University of Delaware
Project Manager
2000
WHYY Public Television
Multimedia Developer | Contract
1998–1999
Terumo Medical Corporation
Quality Assurance Engineer
1997
Daimler Chrysler Corporation
Quality Control Engineer | Contract
Education + professional development
Engineering
meets learning.
University of Delaware
Master of Education, Instructional Technology
Bachelor of Science, Engineering Technology
Professional development
ANSI ISO 9001 Certified Lead Auditor
Vanderbilt University, 2026: ChatGPT Advanced Data Analysis; Prompt Engineering for ChatGPT
LinkedIn Learning, 2025: Accessible Elearning in Articulate 360
Selected tools
Articulate 360, Adobe Captivate, Camtasia, Adobe Creative Cloud, SAP Enable Now, SharePoint, Microsoft 365, Adobe Learning Manager, WalkMe, SCORM, xAPI, and generative AI tools.
Let’s make something useful